Mostpale Terms & Conditions – Your Rights and Responsibilities

Mostpale is an online betting and gaming platform serving users in Bangladesh and internationally. These Terms & Conditions ("Terms") apply to all users of the Mostpale website and application.

By accessing Mostpale or creating an account, you confirm that you have read, understood, and agreed to abide by these terms and conditions.

• You must be at least 18 years old to use Mostpale's services.
• Mostpale cannot be used from countries or regions where online betting is prohibited by law.
• Each person may only open one account.
• You are solely responsible for all activity on your account.
• Mostpale reserves the right to update its terms and conditions at any time without prior notice.

To register on Mostpale, you must provide accurate and complete information. Providing false or incorrect details may result in your account being suspended at any time and your funds being forfeited.

You will need to provide the following information at the time of registration:

• Full legal name (as it appears on your National ID)
• An active mobile number and email address
• Date of birth (for age verification)
• Current Address
• Preferred payment method

Mostpale follows a KYC (Know Your Customer) process. To withdraw above a certain amount or access certain privileges, you may be required to verify your identity. In such cases, the following documents must be submitted:

1. Scanned copy of National ID (NID) or passport
2. Recent utility bill or bank statement (as proof of address)
3. Proof of payment method ownership

Before placing any bets on Mostpale, make sure you fully understand the rules below. All users are required to comply with these terms and conditions.

• Once a bet is confirmed, it cannot be cancelled or changed, except in certain special cases.
• If a connection is lost during live betting, the odds at which the bet was placed will be considered final.
• If a match or event is cancelled, your stake will be refunded.
• The minimum and maximum limits for each bet are set on the platform and are subject to change.
• Betting using multiple accounts or systems will be treated as cheating.
• International rules and regulations apply to Sports Betting. Mostpale also reserves the right to refuse any bet.

If a bet is accepted at incorrect odds due to a technical error, Mostpale reserves the right to void the bet and refund the original stake. This decision will be considered final.

Mostpale supports all major mobile banking services in Bangladesh. Please familiarise yourself with the following rules regarding deposits and withdrawals.

Deposit Rules:

• Deposits are usually processed instantly. In the event of network issues, it may take up to 30 minutes.
• The minimum deposit amount is ৳100; the maximum is subject to specified limits.
• Deposits from third-party accounts are not accepted.

Withdrawal Rules:

• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification may be mandatory for withdrawals.
• Withdrawals can only be made to your own payment account.
• Bonus balances cannot be withdrawn directly — wagering requirements must be met first.
• In cases of suspicious transactions, Mostpale reserves the right to place a withdrawal on hold pending investigation.

Mostpale regularly offers a variety of bonuses and promotional deals. By accepting any of these offers, the specific terms attached to them automatically apply.

• Each bonus offer has its own wagering requirements that must be met before a withdrawal can be made.
• Each user may benefit from a specific promotion only once.
• Mostpale reserves the right to modify, suspend, or cancel any promotion at any time.
• Attempting to claim bonuses using multiple accounts or false information will be treated as fraud.
• Bonuses have a set expiry date; any unused bonus will be forfeited once it expires.
• Special terms of the relevant offer apply when using a voucher code.

Mostpale's bonus system is fully transparent. Complete terms are published alongside every offer. If anything is unclear, reach out to our support team.

Mostpale believes betting is a form of entertainment, not a source of income. We actively promote responsible gaming and provide members with a range of tools to help them stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits at your convenience.
• Betting Limit: Set a cap on the maximum amount you can bet within a given timeframe.
• Cooling-Off Period: Temporarily pause your account (from 24 hours up to 6 months).
• Self-Exclusion: Place a long-term or permanent hold on your account.

If you or someone you know may be struggling with a betting addiction, please reach out to Mostpale's Responsible Gaming page or contact our support team. We can refer you to professional counselling services.

Mostpale reserves the right to suspend or permanently close your account under any of the following circumstances:

• Violation of Terms & Conditions
• If evidence of fraud, deception, or dishonest conduct is found
• Operating multiple accounts
• Registering with false information
• If money laundering or suspicious financial activity is detected
• Found to be underage

You may close your account at any time. In that case, any valid balance in your account will be refunded, but bonus balances will be cancelled.

Mostpale takes the protection of your personal data seriously. Your information is collected, used, and safeguarded in accordance with our Privacy Policy.

• Your personal information is never sold or shared with third parties.
• Information may be shared with authorities to comply with legal obligations.
• Your data is protected with SSL encryption and advanced security measures.
• You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy View page.

Mostpale is not responsible for the following:

• Bets lost or missed due to internet disconnection
• Delays or failures caused by third-party payment gateways
• Your password or login credentials being accessed by someone else
• Force majeure events such as natural disasters, war, or cyberattacks

Mostpale is committed to delivering the best possible service, though technical issues can never be fully ruled out. If you encounter one, contact our support team and we'll do our best to resolve it.

Mostpale reserves the right to update these Terms & Conditions at any time. For significant changes, a notice will be sent to your registered email address or mobile number.

• Updated terms take effect from the date they are published.
• Continued use of Mostpale after any updates will be considered acceptance of the revised terms.
• If you do not agree to the updated terms, please request to close your account.

For any questions or clarifications, please contact our support team: support@mostpale.net