Mostpale believes you have every right to keep your personal information completely secure. This Privacy Policy clearly sets out what data we collect, why we collect it, how we protect it, and what rights you have.
Mostpale is one of Bangladesh's most trusted online betting and gaming platforms. We place the highest priority on protecting our users' personal information. This Privacy Policy applies to the Mostpale website, mobile app, and all associated services.
By registering, logging in, or using any service on Mostpale, you are deemed to have accepted the terms outlined in this Privacy Policy. Please read it carefully before creating an account.
This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. For any questions about Mostpale's Privacy Policy, please contact us directly.
In short: Mostpale uses your data solely to improve our services and maintain security. It is never sold or shared with any third party without your consent.
Mostpale collects information in several ways. Below is a detailed breakdown of what types of data we collect and under what circumstances.
Information You Provide Directly:
Automatically Collected Information:
| Data type | Source | Mandatory? |
|---|---|---|
| Name and contact details | Registration Form | Yes |
| Identity verification documents | KYC Process | For Withdrawal |
| Payment Information | Deposit/Withdraw | Yes |
| Device and IP information | Automatic | Yes (for security) |
| Betting & Game History | Platform Activity | Yes |
| Marketing preferences | User Settings | No (Optional) |
Mostpale uses your information for specific, limited purposes only. Your data is never used beyond what is necessary.
Please Note: Mostpale never sells your data to advertisers or data brokers. Your information is used solely for the purposes outlined above.
Mostpale is highly cautious about sharing your personal information with third parties. The specific circumstances under which data may be shared are described below.
Who your data may be shared with:
What We Will Never Do:
Mostpale uses cookies and similar technologies on its website and app. These help enhance your experience and keep the platform secure.
Types of cookies and their purposes:
You can disable cookies through your browser settings, though some features may not function properly as a result. You can also manage your Mostpale cookie preferences directly from your account settings.
Location Tracking: Mostpale does not track your precise location. However, your approximate country and city may be identified from your IP address — for security purposes only.
Mostpale does not retain your data longer than necessary. The retention periods for different types of data are outlined below.
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligations |
| Transaction Records | 7 years | Financial regulations |
| KYC documents | 5 years | AML regulations |
| Betting History | 3 years | Dispute Resolution |
| Support Contact | 2 years | Service Quality Improvement |
| Log Files | 90 days | Security Monitoring |
Once the retention period ends, data is securely deleted or anonymized. Even if you close your account yourself, certain information must be retained for a defined period for legal reasons.
Mostpale uses industry-standard, cutting-edge security technology to protect your data. Our security framework operates across multiple layers.
In the event of a security breach, Mostpale will promptly notify affected users and take all necessary action. That said, no online platform can guarantee 100% security — so keep your password strong and never share it with anyone.
As a Mostpale user, you have important rights over your own data. To exercise these rights, please reach out to our support team.
Submit a request: To exercise any of the rights listed above support@mostpale.net. We typically respond within 7 business days.
Mostpale strictly does not provide any services to users under the age of 18. Age is verified at the time of registration, and KYC documents may be requested at any time.
If we become aware that a minor has inadvertently created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using Mostpale, please contact us right away at support@mostpale.net.
Mostpale may update this Privacy Policy as needed. For significant changes, advance notice will be sent to your registered email and mobile number. You can always check the "Last Updated" date at the top of the page to see when changes were made.
If you object to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.
For any questions or concerns, please get in touch with us: support@mostpale.net
We are committed to protecting your data not just in words, but in action.
Every transaction and personal detail you share is encrypted with 256-bit SSL technology — completely unreadable to any third party.
Mostpale never sells your data to advertisers or data brokers. Your privacy matters more to us than any business interest.
From your account settings, you can update marketing preferences, download your data, or request deletion — with full transparency.
Independent cybersecurity experts regularly audit Mostpale's systems. Any vulnerabilities identified are resolved promptly.
If any unusual login activity or suspicious behaviour is detected, you will be immediately alerted via SMS and email.
The entire policy is written in plain language instead of complex legal jargon, so you can clearly understand what happens with your data.
As a Mostpale user, you can exercise these rights completely free of charge.
You can request to see what information Mostpale holds about you at any time.
Contact our support team to update any incorrect or outdated information.
Request permanent deletion of your data, unless retention is required by law.
Download all your data in a portable format.
You can request that your data be used only for specific purposes.
Opt out of promotional messages at any time — no questions asked.
The questions our users ask most about privacy.
Your information is fully protected. Join over 500,000 trusted bettors across Bangladesh today.